Privacy Policy
our website, orders and support conversations.
Effective date: October 2026
Who We Are
Digital Eagles is a brand operated by Ravinder Birring. Our website is digitaleagles.co.in For privacy requests, contact digitaleaglesofficial@gmail.com.
Correspondence address: Digital Eagles
Ravinder Birring
Village & PO:- Jandiali
Distt: SBS Nagar(Nawanshahr)
City:- Phagwara 144632 (PUNJAB)
Information We Collect
Depending on how you interact with our website and checkout, we may collect:
- Contact details: name, email address and phone number when voluntarily provided.
- Order details: product purchased, amount, purchase date, order identifiers, payment status and delivery information.
- Support messages: the details you send by email, WhatsApp or a website contact form.
- Technical data: basic device, browser, IP address and website activity information collected by hosting, security or analytics services.
- Marketing preferences: if you separately choose to receive updates or promotional messages.
About your Excel answers: The downloadable workbooks are designed to be used locally. Information you enter into your own saved copy is not automatically submitted to Digital Eagles by the workbooks themselves. If you email or share workbook screenshots with us, we will receive the information shown there.
How We Use Information
- To process purchases, confirm transactions and deliver digital files.
- To answer product enquiries, resolve technical issues, and administer refund or grievance requests.
- To maintain website security, prevent misuse, and maintain operational records.
- To meet applicable accounting, taxation and legal obligations.
- To send marketing updates only where permitted by applicable law and your choices.
Payment Providers & Other Services
Our website may rely on third parties for web hosting, email delivery, digital-product fulfillment, payment processing and customer support. We share information only as reasonably needed for those services or where required by law.
Payment: Razor Pay. Payment information is handled under that provider’s applicable terms and privacy practices. Do not enter sensitive payment credentials in a WhatsApp support message.
When you start a conversation using WhatsApp, your use of that service is also subject to WhatsApp’s own privacy terms.
Cookies, Analytics & Advertising
Essential cookies or similar technologies may be used to operate the website and checkout. Optional analytics or advertising technologies depend on the plugins and services actually enabled on the live website.
Live-site analytics and advertising tools: Where required, provide appropriate notice and choices for non-essential tracking.
How Long We Keep Data
We retain personal information only for as long as reasonably necessary to fulfill orders, assist customers, handle complaints, protect our services, and meet legal or recordkeeping requirements. Retention periods may vary by data type and applicable legal obligations.
Your Choices & Privacy Requests
Subject to applicable law, you may ask about your personal data, request correction or deletion where appropriate, or withdraw a consent you have given for optional processing. Please email digitaleaglesofficial@gmail.com and provide enough information for us to verify your request.
We may need to retain certain order or transaction records where required by law.
Security & Updates
We use reasonable organizational and technical measures appropriate to our services, although no online system can guarantee complete security. We may update this Privacy Policy when our tools, providers or legal obligations change. Significant updates will be communicated where required.
